For online stores

Turn shopping questions into confident purchases

Meet shoppers on the product or checkout page where uncertainty happens. Give fast, personal guidance and keep the path to purchase simple.

No card required

Best for

Online stores, DTC brands, marketplaces, and retail support teams

Primary outcome

More assisted conversions and fewer abandoned purchases

Turn everyday friction into forward motion

Kiges Chat keeps the conversation close to the moment when a visitor needs help or is ready to act.

Answer product questions before shoppers leave

Recommend the right option using real conversation context

Keep post-purchase questions organized alongside sales chats

A focused toolkit for this workflow—without forcing your team to stitch together separate products.

Share products, recommendations, coupons, orders, and payment links without leaving the chat.

Reply while interest is high, with typing indicators, conversation history, and a shared inbox.

Use triggers, workflows, canned replies, and AI assistance to handle repetitive work faster.

Track response times, satisfaction, conversation trends, agent performance, and business outcomes.

A shopper opens chat from a product or checkout page.

The right agent sees page context and shares an answer, product, or offer.

The conversation and its outcome stay available for follow-up and reporting.

Can agents share products inside a conversation?

Yes. Kiges Chat supports product recommendations, coupons, order context, and payment links inside the chat workflow.

Can different storefronts use different widgets?

Yes. You can configure multiple widgets and adapt branding, messages, behavior, and domain rules for each storefront.

Guide onboarding, solve in-app questions, and keep customer context close to your product team.

Give agents one clear workspace to route, resolve, and learn from every customer conversation.

Engage high-intent visitors, qualify their needs, and move promising conversations forward.

Set up your first chat experience in minutes and adapt it as your team grows.